Charging & Performance
My Charging Module only charges intermittently or not at all. What can I do?
If your SP-Connect Charging Module only charges intermittently or does not start charging at all, a few simple checks can help identify the cause. The quickest way to diagnose the issue is to connect the Charging Module to a different power source ou
My Charging Module charges too slowly. What can I do?
SP-Connect charging solutions including the SP-Connect Charging Module support wireless charging with up to 15 W. However, the actual charging speed achieved may vary depending on the smartphone, power source and environmental conditions. This is nor
Does the Charging Module draw power when no smartphone is mounted?
Yes, to a small extent. If you connect the SP-Connect Charging Module directly to your motorcycle battery using the Cable 12V DC, a small standby current may continue to flow even after the smartphone has been removed. This is normal, as the Charging
What are the power requirements of the Charging Module?
The SP-Connect Charging Module requires an input power supply of at least 5 V / 2 A (minimum 10 W) for reliable operation. For normal operation, the power source should provide at least:. If the power source cannot provide this output, charging perfo
What charging power does the Charging Module provide?
The SP-Connect Charging Module provides wireless charging with up to 15 W of power. The actual charging speed achieved may vary depending on the conditions of use. The Charging Module can provide wireless charging with up to 15 W of power. However, t