Installation & Usage
The touchscreen of my smartphone does not work properly when using the Universal Phone Case LT. What can I do?
If your smartphone’s touchscreen is limited or does not respond reliably when used with the SP-Connect Universal Phone Case LT, this is usually caused by additional factors such as a screen protector, gloves, or the touchscreen settings of the smartp
My smartphone's fingerprint sensor does not work properly with the Universal Phone Case LT. What can I do?
The fingerprint sensor of your smartphone should continue to function normally when using the SP Connect Universal Phone Case LT. If you experience issues with fingerprint recognition, we recommend the following steps to improve performance. 1. Incre
The locking mechanism of my Universal Phone Case LT cannot be locked. What can I do?
If the locking mechanism of your SP-Connect Universal Phone Case LT cannot be locked, this does not necessarily indicate a defect. A certain amount of resistance when locking the SP Connect mechanism is normal by design. In particular, if the mechani
The locking mechanism of my Universal Phone Case LT is stuck. Why did this happen and what can I do?
In rare cases, the mechanism of the SP-Connect Universal Phone Case LT may accidentally be rotated beyond its intended locking position. This can happen if the Universal Phone Case LT is not positioned completely flat on an SP Connect mount and slips
Does the Universal Phone Case LT have an opening for a charging cable?
Yes. The SP Connect Universal Phone Case LT features an integrated cable opening that allows you to charge your smartphone with a charging cable while it remains inside the case. The integrated cable opening at the bottom of the case allows a chargin
How do I use the Universal Phone Case LT correctly?
Using the SP-Connect Universal Phone Case LT is simple and allows you to securely integrate your smartphone into the SP Connect mounting system. First, open the protective cover of the case. Attach a compatible SP Connect mount to your vehicle or pre