Charging & Performance
My Charging Module only charges intermittently or not at all. What can I do?
If your SP Connect Charging Module only charges intermittently or does not start charging at all, you can narrow down the cause with a few simple troubleshooting steps. The quickest way to identify the cause is to test the Charging Module with a diff
My Charging Module is charging too slowly. What can I do?
The SP Connect Charging Module supports wireless charging with up to 15 W. However, the actual charging power may vary depending on the smartphone, power source and conditions of use. This is normal with wireless charging and does not necessarily ind
Does the Charging Module consume power when no smartphone is mounted?
Yes, to a small extent. If you connect the SP Connect Charging Module directly to the motorcycle battery using the SP Connect Cable 12V DC, a small standby current may continue to flow even after the smartphone has been removed. This is due to the de
How much power does the Charging Module require?
The SP Connect Charging Module requires a power supply of at least 5 V / 2 A (minimum 10 W) for reliable operation. For regular operation of the Charging Module, the power source should provide at least:. If the power source does not meet these requi
What charging power does the Charging Module provide?
The SP Connect Charging Module provides wireless charging with an output of up to 15 W. The actual charging power may vary depending on the conditions of use. The Charging Module can provide wireless charging with up to 15 W. However, the actual char