Charging & Performance
Can I charge the SP Connect Wireless Powerbank 5000mAh wirelessly?
No. The SP-Connect Wireless Powerbank 5000mAh cannot be charged wirelessly. The powerbank supports wireless charging for compatible smartphones, but it must itself be recharged via its USB-C port. The SP Connect Wireless Powerbank 5000mAh can charge
Can I charge the Wireless Powerbank 5000mAh while wirelessly charging my smartphone?
Yes. The SP-Connect Wireless Powerbank 5000mAh supports Pass-Through Charging. This allows the powerbank to be charged via its USB-C port while simultaneously wirelessly charging your compatible smartphone. During Pass-Through Charging, both the Wire
How many times can I charge my smartphone with the Wireless Powerbank 5000mAh on a single charge?
There is no single answer to this question. How many times your smartphone can be charged with the SP-Connect Wireless Powerbank 5000mAh depends on several factors. The Wireless Powerbank has a 5,000 mAh battery capacity, a rated capacity of 2,850 mA
My Wireless Powerbank 5000mAh becomes warm while charging. Is this normal?
Yes. It is normal for the SP-Connect Wireless Powerbank 5000mAh to become warm while wirelessly charging a smartphone. Wireless charging uses inductive charging technology, which is not 100% efficient by design. As a result, part of the transferred e
My Wireless Powerbank 5000mAh charges my smartphone too slowly. Why is this happening and what can I do?
The SP-Connect Wireless Powerbank 5000mAh provides a maximum wireless charging output of 10 W with a battery capacity of 5,000 mAh. However, the actual charging speed depends on several factors and may vary depending on your smartphone model and usag
My Wireless Powerbank 5000mAh no longer turns on. What can I do?
If your SP-Connect Wireless Powerbank 5000mAh no longer turns on or shows no signs of operation, first check whether it is receiving power correctly. Connect the Wireless Powerbank 5000mAh to a suitable power source using the supplied USB-C to USB-C