The supplied USB cable for the Charging Module is too short for my motorcycle. What can I do?Updated 4 days ago
If the supplied Cable USB-C (50 cm) or the optional Cable USB-A is too short for your motorcycle setup, several alternatives are available.
Option 1: Direct connection to the motorcycle's electrical system
For a permanent and clean installation, we recommend using the Cable 12V DC, which has a length of 150 cm.
- Direct connection to the motorcycle's electrical system
- Sufficient cable length for most motorcycle models
- We recommend connecting it to an ignition-switched power source so the Charging Module is only powered when the ignition is turned on
Option 2: Extended USB-A cable
Alternatively, a Cable USB-A with a length of 150 cm is available.
This cable is currently not listed in our online store but can be provided upon request for €19.99.
How to order the 150 cm USB-A cable
If this solution is suitable for your setup, please contact our Customer Support and include your shipping address.
We will then provide you with an order link via email.
Email: [email protected]
Summary
If the supplied USB cable is too short for your motorcycle, we recommend either using the 150 cm Cable 12V DC for a direct connection to the motorcycle's electrical system or the 150 cm USB-A cable, which is available upon request through our Customer Support team.