SP Connect EU

No problem. The <a href="https://sp-connect.eu/collections/bicycle/products/micro-stem-mount">SP-Connect Micro Stem Mount</a> from our current online store includes a 5mm adapter.This adapter increases the distance between the stem and the Phone Case, allowing you to mount your smartphone securely in most cases.<hr style="margin: 24px 0;"><h3 id="solution">Solution</h3>If the adapter is missing, please contact our customer support:&#xA0;<a href="mailto:support@sp-connect.com">&#xA0;support@sp-connect.com&#xA0;</a>&#xA0;To help us assist you quickly, please include the following information:<ul style="margin: 12px 0;"><li style="font-size: 16px;">Order number from our online shop or a proof of purchase</li><li style="font-size: 16px;">your shipping address</li></ul><hr style="margin: 24px 0;"><h3 id="result">Result</h3>With the correct adapter, you can securely mount your Phone Case even on raised stems.

No problem. The SP-Connect Micro Stem Mount from our current online store includes a 5mm adapter. This adapter increases the distance between the stem and the Phone Case, allowing you to mount your smartphone securely in most cases. If the adapter is

The stem of my bike is raised at the connection to the handlebar, so I can’t mount the Phone Case with the Micro Stem Mount. What can I do?

Products

Bicycle Mounts

Stem Mounts

Micro Stem Mount

Compatibility

What methods of payment are available?

Can I pay cash on delivery or on account?

The voucher code was not taken into account when I placed my order. What can I do?

How do I get a voucher code?

I didn't receive my newsletter discount code?

Why could my payment not be processed at checkout?

Why is my credit card not being accepted, even though it works on another website?

Can I place an order for SP Connect from any device?

Is it possible to receive a VAT refund in the EU?

Where can I find my tax invoice?

Payment

Received the wrong Phone Case model - what can I do?

I received a damaged item - what can I do?

I received an incorrect item. What can I do?

I ordered and received the wrong item. What can I do?

I received an incomplete order. What can I do?

Post-Purchase Issues

I want to cancel/change my order. What can I do?

My order already shipped: How can I cancel it?

Cancelling an order

I haven't received an order confirmation. What can I do?

I didn't receive an invoice for my order. What can I do?

Why didn't I receive a purchase or shipping confirmation email after placing my order?

Confirmations and invoices

Orders

How much does it cost to ship my order?

How quickly will my order be shipped?

How can I track my order?

Where is my order?

I have not received my order, although the package is considered delivered. What can I do?

How long does it take to receive my order?

Shipment

Tracking & Delivery

Installation & Usage

Features

Product Details

Scope Of Delivery

Charging Function

Phone Case

Charging Functionality

Phone Case Xtreme

Tablet Case Xtreme

Universal Interface

Universal Phone Clamp

Charging Universal Phone Clamp

Universal Phone Case

Universal Phone Clamp Max

Universal Phone Holder

Universal Interface Mini

Compatibility & Selection Guide

Universal Solutions

Does the Weather Cover also cover the headphones and power outlets on the smartphone?

What is the Weather Cover used for?

Can the Weather Cover be used without an SP Connect Phone Case?

The packaging of my Weather Cover does not show my smartphone model. Is this an error?

I can find a Phone Case for my smartphone model, but no Weather Cover. Why is that?

Is it normal that my Weather Cover is difficult (or impossible) to pull over the SP-Connect Phone Case, and what can I do?

Weather Cover

Can I use the Glass Screen Protector with the Phone Case Xtreme?

Which smartphone models are compatible with the Glass Screen Protector?

Does the Glass Screen Protector include a privacy filter?

Will you offer a Glass Screen Protector for the iPhone 17 models?

What material is the Glass Screen Protector made of?

Does the Glass Screen Protector support the fingerprint sensor on my Samsung Galaxy device?

Does the Glass Screen Protector support my smartphone’s fingerprint sensor?

Glass Screen Protector

Design-Your-Own

Brand-Designs

SP-Designs

General

Design Editions

Scope of Delivery & Basics

Model Selection & Device Identification

Compatibility & Use with Third-Party Products

Wireless Charging & Apple MagSafe® compatibility

SP-Connect System Compatibility

Variants & Availability

General Information, Compatibility & Buying Guide

Which smartphone models do you offer the Camera Lens Protective Glass for?

Does the Camera Protective Glass affect photo or video quality?

How is the Camera Protective Glass installed?

Is the Camera Lens Protective Glass compatible with the Phone Case Xtreme?

Camera Lens Protective Glass

Cases & Universal Solutions

Which SP Connect mount is the best solution for my bicycle?

How can I upgrade my SPC bike mount to SPC+?

I have a pre-installed SPC mount on my bike. How can I upgrade to SPC+?

My bike handlebar has a diameter of 35mm. Which SP-Connect handlebar mounts are suitable?

What is the difference between the Handlebar Mount, the Handlebar Mount Pro, and the Handlebar Mount Pro MTB?

I want to charge my smartphone wirelessly while riding. What solutions do you offer?

My bike has an aero handlebar. Which SP Connect mounts are suitable?

Which SP-Connect bike mounts enable me attach my smartphone and an LED light or a GoPro at the same time?

Which SP Connect bike mounts are best suited for mountain biking or gravel riding?

Which SP Connect bike mounts are compatible with the Anti Vibration Module or the Charging Anti Vibration Module?

Which SP-Connect bicycle mounts are compatible with the Rotation Module?

Which SP-Connect bike mounts feature integrated damping or can be upgraded accordingly?

Which SP-Connect bicycle mounts are best suited for race bike use?

Which SP-Connect bicycle mounts are suitable for city bikes and trekking bikes?

What do I need to mount my smartphone to a bicycle using the SP Connect system?

Handlebar Mount

Handlebar Mount Pro

Handlebar Mount Pro MTB

Road Bike Mount Pro

Gravel Bike Mount Pro

Bike Mount

Out-Front Mounts

Universal Bike Mount

Universal Mount

Micro Bike Mount

Mounts for Handlebars & Stem

Aero Mount Pro

Stem Mount Pro

Saddle Case Set

Wedge Case Set (Mag-Align)

Bicycle Bags

Stem Mount Flat (Cannondale Intellimount)

Stem Mount Square

Integrated Bike Mount Systems (Cannondale Intellimount, Canyon, Riese & Müller, Satori, Ergotec)

Bike Computer Adapter GAR

Bike Computer Adapter WAH

GARMIN & Wahoo Integration

Bike Front Light 270

Bike Rear Light

Camera/Light Adapter Kit

Bike Lighting & Adapters

Charging Module

Wireless Charging Solutions

Which SP Connect mount is the best solution for my motorcycle?

How can I upgrade my SPC Motorcycle Mount to SPC+?

My motorcycle has an oversized handlebar with a diameter greater than 3.17 cm (1.25"). Which mounts do you offer for this?

Which solutions do you offer for inductive charging while riding a motorcycle?

My new SP Connect motorcycle mount has an SPC+ head (with rounded rails), but my phone case is still a classic SPC Case (with straight rails). What can I do?

Which SP Connect mounts are best suited for Vespa and other scooters?

What is the difference between the Moto Mount 3D and the Moto Mount 3D 1 1/2"

Compatibility & Buying Guide

Bar Clamp Mount Pro

Moto Mount 3D

Moto Mount 3D 1 1/2"

Moto Mount Pro

Moto Mount LT

Ballhead Mount Pro

Handlebar

Moto Stem Mount

Moto Stem Mount Pro

Steerer tube

Clutch Mount Pro

Mirror Mount

Mirror Mount Pro

Mirror and clutch

Brake Mount

Brake Mount Large

Brake fluid reservoir

GPS Cradle Mount

AMPS and handlebar crossbar

Anti Vibration Module

Charging Anti Vibration Module

Anti-vibration protection

Motorcycle Mounts

Where is the Vent Mount attached in the car?

How is the Vent Mount attached?

What are the dimensions of the Vent Mount?

Can I use the classic SPC Phone Case with the Vent Mount?

Can I attach my Apple MagSafe smartphone to the Vent Mount without an SP Connect Phone Case?

I still have a classic SPC Phone Case with straight rails. Is it compatible with the Vent Mount?

Vent Mount

What type of cable is included with the Charging Vent Mount?

What is the energy requirement of the Charging Vent Mount SPC?

I have connected my Charging Vent Mount SPC+ to a power source, but it doesn't seem to be working. Why is that and what can I do?

Can I use the classic SPC Phone Case with the Charging Vent Mount?

Can I attach my Apple MagSafe smartphone to the Charging Vent Mount without an SP Connect Phone Case?

How does the Charging Vent Mount work in the car?

Can I use the Charging Vent Mount with other USB cables?

No. A classic SPC Phone Case with straight rails is not compatible with the SP Connect Vent Mount and cannot be upgraded for use with it. This is due to the different mounting systems: <ul> <li styl

Charging Vent Mount

What type of cable is included with the Charging Suction Mount?

What is the power requirement of the Charging Suction Mount?

I have connected my Charging Suction Mount to a power source, but it is not functioning. Why is this happening and what can I do?

Can I use the classic SPC Phone Case with the Charging Suction Mount?

Can I attach my Apple MagSafe smartphone to the Charging Suction Mount without an SP Connect Phone Case?

Can I use the Charging Suction Mount with other USB cables?

How does the Charging Suction Mount work in the car?

Charging Suction Mount

What type of cable is included with the Charging Adhesive Mount Pro?

What is the energy requirement of the Charging Adhesive Mount Pro?

I have connected my Charging Adhesive Mount to a power source, but it doesn't seem to be working. Why is that and what can I do?

Can I use the classic SPC Phone Case with the Charging Adhesive Mount Pro?

Can I attach my Apple MagSafe smartphone to the Charging Adhesive Mount Pro without an SP Connect Phone Case?

What are the advantages of the Charging Adhesive Mount Pro, and where is it used?

How is the Charging Adhesive Mount Pro installed?

How can I remove the base plate of the Charging Adhesive Mount Pro without leaving any 3M adhesive residue?

Can I use the Charging Adhesive Mount Pro with other USB cables?

Charging Adhesive Mount Pro

Car Mounts

The stem of my bike is raised at the connection to the handlebar, so I can’t mount the Phone Case with the Micro Stem Mount. What can I do?Updated 2 months ago

Solution

Result