My Wireless Powerbank 10000mAh gets warm while charging. Is this normal?Updated a month ago
Yes. It is normal for the SP-Connect Wireless Powerbank 10000mAh to become warm during wireless charging.
Why does the powerbank get warm?
Wireless charging uses inductive charging technology, which is not 100% efficient. As a result, part of the transferred energy is converted into heat.
- The efficiency of wireless charging is typically around 70–75%, depending on the device and charging conditions.
- The remaining energy is dissipated as heat.
- As a result, both the Wireless Powerbank and your smartphone may become noticeably warm during charging.
This temperature increase is a normal characteristic of wireless charging technology and does not indicate a defect.
When should I contact Customer Support?
If your Wireless Powerbank 10000mAh becomes unusually hot or the charging process stops unexpectedly, please contact our Customer Support at [email protected].
If possible, please include the following information:
- Your order number or proof of purchase.
- Your delivery address.
- A brief description of the issue.
Further information
Summary
It is normal for the SP Connect Wireless Powerbank 10000mAh to become warm during wireless charging. If the powerbank becomes unusually hot or shows abnormal behaviour, please contact our Customer Support.