I cannot attach my smartphone to the Moto Stem Mount due to the cockpit design. Is an extension available?Updated 2 months ago
Yes. If you cannot attach your smartphone to the SP Connect Moto Stem Mount due to the design of your motorcycle cockpit – for example, because of the fuel tank or ignition lock – our Customer Support team may be able to help you with a special spacer cylinder.
The spacer cylinder raises the position of the Moto Stem Mount and is available in the following lengths:
- 1 cm
- 2 cm
- 3 cm
- 4 cm
- 5 cm
- 6 cm
Please note: Custom lengths or intermediate sizes such as 1.5 cm or 2.5 cm are unfortunately not available.
How can I get a spacer cylinder?
Please contact our Customer Support team:
Please let our support team know which length you need (1 cm, 2 cm, 3 cm, 4 cm, 5 cm or 6 cm) and also provide your shipping address.
Summary
If you cannot attach your smartphone to the SP Connect Moto Stem Mount due to the design of your motorcycle cockpit, the mount can be raised using a special spacer cylinder. It is available in whole-centimetre lengths from 1 cm to 6 cm. Contact our Customer Support team and let us know the required length and your shipping address.